Privacy Policy

Traveltruster B.V. (hereinafter the “Company”, “Traveltruster” or “Diversdesk”), is committed to protecting its Users’ personal data.

By using our Service, you understand and agree that we are providing a platform for you to post content, including photos, comments, and other materials (“User Content”), to the Service and to share User Content publicly. This means that other Users (as defined below) may search for, see, use, or share any of your User Content that you make publicly available through the Service, consistent with the terms and conditions of this Privacy Policy and our Terms of Use. Our Privacy Policy applies to all visitors, users, and others who access the Service (“Users”).

Information You Provide

We collect the following information you provide us with directly:

a. Your username, password, and e-mail address when you register for a Diversdesk account;
b. Profile information that you provide for your user profile;
c. User Content (e.g., photos, comments, and other materials) that you post to the Service;
d. Communications between you and Diversdesk (e.g., we may send you Service-related emails).

Log File Information

We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Metadata

Metadata is usually technical data that is associated with User Content. For instance, metadata can describe how, when, and by whom a piece of User Content was collected and how that content is formatted. Users can add or may have metadata added to their User Content including a hashtag (e.g., to mark keywords when you post a photo), geotag (e.g., to mark your location to a photo), comments, or other data. This makes your User Content more searchable by others and more interactive. If you geotag your photo or tag your photo using others’ APIs, your latitude and longitude will be stored with the photo and searchable (e.g., through a location or map feature) if your photo is made public by you in accordance with your privacy settings.

Location Information

We may use and store information about your location if you give us permission to do so. We use this information to provide features of our Service and to improve and customize our Service. You can enable or disable location services when you use our Service at any time through your mobile device settings.

Analytics Services (Non-Personally Identifiable Information Only)

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies.

How Do We Use This Information?

We use all of the information we have to help us provide and support our Services. Here is how:

a. Remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
b. Provide, improve, test, and monitor the effectiveness of our Service;
c. Help you efficiently access your information after you sign in;
d. Monitor metrics such as total number of visitors, traffic, and demographic patterns;
e. Diagnose or fix technology problems;
f. Develop and test new products and features; and
g. Automatically update the Diversdesk application on your device.

Communications

We may use your information to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

How Is This Information Shared?

We will not rent or sell your information to third parties outside Diversdesk or the company.

People You Share and Communicate With

Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings that you set. To change your privacy settings on the Service, please change your profile setting. Once you have shared User Content or made it public, that User Content may be re-shared by others. Subject to your profile and privacy settings, any User Content that you make public is searchable by other Users. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties have copied or saved that information.

Change of Control

If we sell or otherwise transfer part or the whole of Diversdesk or the company or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content, and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Legal Requests and Preventing Harm

We may access, preserve, and share your information in response to a legal request (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve, and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed, and retained for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Safety and Security

Diversdesk or the company has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Diversdesk or the company cannot ensure the security of any information you transmit to Diversdesk or the company or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to emails between you and Diversdesk or the company, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

International Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information to the Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention Period

In accordance with the law, Diversdesk or the company does not retain data any longer than is required for attaining the purposes for which they were collected.

Inspection and Correction

If you wish to know which of your data Diversdesk or the company has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact Diversdesk or the company.

Third-Party Applications, Websites, and Services

We are not responsible for the practices employed by any applications, websites, or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website, or service, our Privacy Policy does not apply to those third-party applications, websites, or services. Your browsing and interaction on any third-party application, website, or service, including those that have a link on our Services, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third parties that you authorize to access your User Content. If you are using a third-party app, website, or service and you allow them to access your User Content, you do so at your own risk.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How to Contact Us

Diversdesk
info@diversdesk.com

A company by
traveltruster BV
De witte Rieteweg 5
7263SJ, Marienvelde
the Netherlands